You have the opportunity to view the ordered product before paying it. We pack every product so that it is as easy as possible. If you cancel a purchase due to a defect found, the transportation costs are entirely at our expense, but if you cancel for any other reason, all courier expenses incurred are at your expense.

How long does delivery take place?

Orders made up to 15 hours a week are sent on the same day and are received on the next business day (including Saturday). Normally, delivery time is 1 business day to most locations, unless otherwise noted. Orders made after 15:00 are sent on the next business day. Orders made on Sunday are processed on Monday.

How can I return an ordered product purchased through the KLOSHARBAGS.COM website?

Within 14 days, you can return an ordered product purchased from an online store KLOSHARBAGS.COM. We always send products with a preview option before getting it, but if you still think it's no problem exchanging the product or refunding the amount you paid for it at a specified bank account. In accordance with the CPA, you may return a purchased product within 14 days if it is in full equipment, with no visible traces of use, with available purchase documents (issued at courier). Upon return or replacement of the product, the expenses are entirely at your expense, to Econt office in Sofia, office "Orlov most".

Prices on the site

All prices listed on the site are final and are in Bulgarian Lev (BGN). The period of announced lower prices is valid until the quantities are exhausted. There may be mistakes or price changes. In this case, we will notify you immediately of the changes.

Stocks

Due to the wide variety of patterns and colors, we can not keep all models in stock in stock. You can find information on the individual product page if it is available in the selected color or with a pre-order.

During working hours, stock reporting is real-time. If you order outside of business hours, another customer may have requested the same item before you, in which case the first queries will be processed and sent. At the time of exhaustion we will contact you immediately.

Subscribe to notifications via SMS, email, Facebook or any other method

By sending your email or telephone to KLOSHARBAGS.COM (in connection with subscribing to notifications, processing a request, or otherwise), you agree to receive associated notifications from KLOSHARBAGS.COM regarding new products / product groups, promotions, or personal offers. Each sent email or SMS contains instructions as to why you also receive the write-off method. If you have any difficulties with unsubscribing or wish to unsubscribe before receiving email / sms from us, then you may contact us to remove your data. Your data will not be passed on to a third party.

The KLOSHARBAGS.COM Online Store fully complies with the Consumer Protection Act, including a voluntary 14-day commercial warranty on the purchased items. The warranty is valid for the correct use and normal load of the products.

When subscribing to e-mail, you have the option to unsubscribe at any time, and any message we receive is instructed how you can do so. After you place an order, you may receive promotional emails or SMS messages from us.

You can unsubscribe at any time by sending an email to klosharbags@gmail.com with your phone number or e-mail address. KLOSHARBAGS.COM uses Google Analytics and Facebook Pixel to track site interactions. On the sites of the third countries concerned, you can find detailed information on what and how to store it. "KLOSHAR EMPIRE" Ltd. does not sell or provide personal data to third parties.

IMPORTANT: We reserve the right to refuse to execute an order if there is any suspicion of misuse or unauthorized use of our products. For each order, we record system data that allows us to locate the offender extremely quickly and accurately and pass it on to the appropriate authorities.

In the case of a bad customer history (unsolicited consignment, unfounded negative comments or any other condition that led to financial loss or image), we reserve the right to refuse to execute an order or we may request 100% bank prepayment in advance.

"KLOSHAR EMPIRE" Ltd. does not tolerate unfair behavior and acts actively in connection with the protection of its good name and interests, including through assistance of the Ministry of Interior and other responsible authorities for identification and prosecution of persons who have affected the interests of the company.